1. Introduction These Terms and Conditions ("Terms") govern the use of the website and services provided by Halofiixx, based in Mumbai, India. By purchasing a subscription or using our website and services, you agree to be bound by these Terms. Please read them carefully. 2. Service Overview Halofiixx provides WordPress maintenance services to website owners worldwide. Upon purchasing a subscription, users gain access to a Trello board where they can submit tasks related to their website's maintenance, updates, and improvements. 3. Subscriptions - Service Levels: We offer different subscription tiers, each with its own set of features. By subscribing, you agree to pay the corresponding fee for your selected tier. - Payments: Payments for subscriptions are processed through third-party payment gateways. By using our service, you agree to the terms and conditions of the payment processor. We are not responsible for any issues or errors in payment processing. - Renewal: Subscriptions are automatically renewed unless canceled prior to the renewal date. You may cancel at any time by contacting us through [Your Contact Details]. 4. Use of Trello Board Once subscribed, you will receive access to a dedicated Trello board to submit tasks. You are responsible for the accuracy of the tasks submitted, and we will use reasonable efforts to complete them within the agreed-upon timeframe. - Task Submission: Tasks must be submitted through the Trello board. Any tasks outside of the board may not be accepted. - Task Completion: Tasks will be completed within the agreed scope of services provided in your subscription tier. We are not responsible for tasks outside the scope of your subscription. - Task Review: After a task is completed, you are responsible for reviewing and approving the work. Any revisions should be requested through Trello within 48 hours of task completion. 5. User Responsibilities By using our services, you agree to: - Provide accurate information related to your website and tasks. - Ensure your website complies with legal standards and is free of harmful or illegal content. - Maintain the security of your login credentials and Trello account access. 6. Limitations and Disclaimers - No Guarantee of Results: We do not guarantee that the services provided will meet your specific expectations or lead to any particular outcome. - Third-Party Services: We utilize Trello and third-party payment processors. We are not responsible for errors, downtime, or issues that arise from the use of these third-party platforms. - Service Interruptions: We reserve the right to modify or discontinue our services temporarily or permanently without prior notice. We will not be liable for any loss or damage resulting from service interruptions. 7. Intellectual Property All content, design, text, and other intellectual property found on our website are the property of Halofiixx unless otherwise stated. You may not reproduce, distribute, or use any of the content without prior written permission. 8. Termination We reserve the right to terminate your subscription or access to the services at any time, with or without cause, and with or without notice, including but not limited to, violations of these Terms. In the event of termination, no refunds will be provided for the unused portion of your subscription. 9. Indemnification You agree to indemnify and hold Halofiixx, its affiliates, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of: - Your use of the services. - Any breach of these Terms. - Any violation of applicable laws or third-party rights. 10. Limitation of Liability To the maximum extent permitted by law, Halofiixx shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or other intangible losses, arising out of your use or inability to use the services. 11. Dispute Resolution In the event of any disputes arising from these Terms or the use of the services, both parties agree to: 1. Engage in two rounds of good-faith negotiations to resolve the matter amicably. 2. If unresolved, conduct a final mediation in the presence of a legal professional as mediator. These discussions will take place in Mumbai, India, or virtually, depending on circumstances. 12. Governing Law These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. 13. Amendments to Terms We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Continued use of the services constitutes acceptance of the modified Terms. 14. Contact Information If you have any questions or concerns regarding these Terms, please contact us at admin@halofiixx.com.